About the public consultation

After listening to the views of thousands of local people, our doctors, nurses and other healthcare staff developed a proposed new model of hospital care. This model proposes to change the way that hospital services are delivered at the Royal Shrewsbury Hospital and the Princess Royal Hospital in Telford so that one hospital becomes an Emergency Care site and the other hospital becomes a Planned Care site. There would be 24-hour Urgent Care Centres at both hospitals.

In 2018, NHS Shropshire Clinical Commissioning Group (CCG) and NHS Telford & Wrekin CCG held a public consultation on this proposed new model of hospital care. The consultation asked for people’s views on two options:

  • Option 1: The Royal Shrewsbury Hospital is the Emergency Care site and the Princess Royal Hospital is the Planned Care site
  • Option 2: The Princess Royal Hospital is the Emergency Care site and the Royal Shrewsbury Hospital is the Planned Care site.

The public consultation ran from 30 May 2018 to 11 September 2018.

It sought to understand how the two options would affect people across Shropshire, Telford & Wrekin and mid Wales.

People were invited to have their say by filling in a survey (available in paper formats, online, in Welsh and for screen-readers), by emailing or by writing in.

A range of consultation materials was produced to help people to understand the proposals and the two options under consideration.

During the consultation, we held a series of events, including 13 public exhibitions, more than 70 pop-up displays and 28 council meetings. We also carried out a wide-ranging programme of engagement activity. View our how we engaged page to find out more.

In total, we received 18,858 responses to the Future Fit consultation – that’s equivalent to more than 3% of the population served by the two hospitals.