Urgent and Emergency care

Urgent care centres

The centres will be able to treat all minor injuries and illnesses that the two A&E departments at Shrewsbury and Telford deal with at present. Facilities will include ultrasound, x-rays, blood testing, therapy services, an observation unit and a pharmacy.

People will be able to walk into the centres, or make an appointment through NHS 111 (in England) or NHS Direct (in Wales), their GP or the GP out of hours service. Ambulances responding to 999 calls will take patients to an Urgent Care Centre rather than the Emergency Centre, if this is the right place for them to be treated. If seriously ill patients attend an Urgent Care Centre we will make sure there are excellent communication and transport systems in place to transfer them quickly to an Emergency Centre. One Urgent Care Centre will be sited with the Emergency Centre.

Emergency centre

One emergency centre will improve safety and quality of care and be a better place for staff to work.

By bringing specialists together in one place we can continuously improve their skills and teamwork to give patients the best possible care and staff will benefit from new career opportunities.

The centre will deliver high quality emergency medical care 24 hours a day, 7 days a week, 365 days a year. It will have a trauma centre, a critical care unit, an intensive care unit, a blood bank, urgent care services, mental health services and a pharmacy. People with life threatening injuries or illnesses will be treated at the Emergency Centre, for example, if they have a stroke, chest pains or severe blood loss.

(It is proposed that injuries requiring emergency care, such as those resulting from car crash, will be treated at a single site Emergency Centre (EC). Acute stroke is already treated at a single site and this will remain the same)

target The Shrewsbury and Telford Hospital Trust’s aim is to bring emergency care for heart attacks back into the county

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