By Mike Innes, Chair of Telford and Wrekin CCG and GP
The last year has been simulating and intense when it comes to service redesign. The instruction from ‘Call to Action’ was for a clinically led process of redesign and I have had the privilege to be one of the lead clinicians when we have been considering how we want our hospital based services to operate in the future. Our process of engagement and co-creation has drawn on the expertise and experience of the widest group of stakeholders ever convened in Shropshire, Telford and Wrekin, including the public, patients and their representatives, social care and most branches of clinical care possible.
Together, and backed up by expert support and evidence from other successful healthcare systems, we have developed a description of the models of care that will address all elements of health needs required for our population. In all of this, we have kept up an ongoing conversation with all the local people and local bodies such as politicians, local authorities, service providers, scrutiny committees. We have then set about adding flesh to the bones of the models so that we can describe in more detail the possible scenarios for consideration and eventual formal consultation.
Not only has this process been productive and informative in terms of whole system service design, but it has also refashioned and strengthened connections within our local health and social care community that had become weak or neglected with time and organisational challenges. This can only be for the good of the future health of the population which we serve.